FAQ
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How Do I Get Started?
- Just contact us by email. Tell us what you want in a website or why you think you need one. I will help you get the domain name you want, let you know what kind of site you might want. All at no cost to you at this point. In fact you pay nothing until you are satisfied with your site online
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How Soon Do I Have To Pay?
- You don’t pay anything until your site is complete, online and you are happy with it.
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How Do I Pay?
- You can pay with PayPal, a credit card or a check.
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How Often Do You Bill?
- We bill twice a year. The week between Christmas and New Years and the last week in June. The last week of the year gives you a chance to claim the payment on your taxes for that year. Mid year billing if mostly for domain renewals. The December billing is mainly for domain renewals and hosting for the next year. Usually a total of $73.
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How much do you charge after the website is complete?
- After your websites is complete we only charge a small amount for hosting for the rest of that year. Later, if major changes are need for your site it will be done at a $20 an hour rate which in many cases will only cost you about $5. See $20 billing below. Normally your max charge for any one year will be $74.
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$20 billing.
- Even though we charge #20 an hour for work on your completed website, we are not a plumber. We charge in 15 minute segments. If we do your change in 15 minutes you are only charged $5. Thirty minutes is $10 and so on. The best part is, if we do it in under 15 minutes there is no charge. In most cases this is what happens.
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Do You Have Discounts?
- We used to offer discounts to military and police organizations. Since we have gone to a free website service there is no longer a need or even a way to offer discounts.
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Is There An Annual Charge?
- Yes. You pay only $60 a year for hosting on my server and $14 for renewing your domain name. Barring any changes to your website you will only pay $74 a year.
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What If I Have My Own Hosting Service?
- In this case there is not annual charge. You pay for the design and management of the site. You need to supply us with the user name and password to your hosing site. This will cost you more since hosting with other companies will cost you more. It also makes it more difficult for us to keep you website up to date since we also have to deal with you keeping that hosting company paid and up to date. We just find it easier on both of us to keep your hosting with us. We will, however, do it either way. You are the boss.
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Can I Have A Picture Album On My Site?
- Yes, we offer several different photo album themes. These photo albums are somewhat limited to size however. We offer a full on unlimited photo hosting service for just $20 a year. See that explanation next.
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Explain Your Photo Hosting Service
- For just $20 a year we will host all of your photos, unlimited. Along with this hosting comes a complete, full service, online hosting album that shows all your photos in album folders of your choice. It is really a good deal and only available to clients that host their website(s) with us.
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Do I Have A Contract?
- No, we operate on trust. You may quit at anytime. There is, however, no refund on monies already paid. Since we auto renew your domain name, you would need to pay off that as you leave or Websites By Cook family. We will also help you get your domain name transferred where you want it.
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Can I Have More Than One Domain Name?
- Yes, you can have as many domain names as you want. We will point each domain name where ever you want it. Some of our clients have several domain names that all point to the same site. There is no cost for this service other than the cost of each domain name. $14/