What some of our customers say about Local Wrench
Yesterday (April 9, 2015) I had the pleasure of doing business with the fine people at Local Wrench in Belfair, WA. They came highly recommended to me by Mike at O'Reilly's Auto Parts also in Belfair, WA. Being a woman, I was somewhat apprehensive going to an auto repair shop. To my surprise, when I walked through the door, there was a woman behind the counter! That settled my nerves significantly. Her name is, Dena. I spoke with Dena and one of the mechanics, Mike, about the events of sabotage that had been done to my car and they took excellent care of me. Immediately, Dena, had my car checked in to have it lifted and inspected. They were concerned that my brake lines may have been sliced also which could have caused a significant accident. The customer service was outstanding!! Fast, courteous, professional. I was really impressed at how they took care of me. They even gave me a loaner car to use while my car was kept over night. Thank you Dena, Jeff and Mike at Local Wrench in Belfair, Washington!! I will definitely be telling everyone to bring their vehicles to Local Wrench!
Dear Jeff: You have probably forgotten helping me out I haven't forgotten you and how you went above and beyond to help me. In fact, over the years I have thought about you and wished you the best many times. I had electrical problems on my 1-ton dually truck while hauling my fifth wheel toy hauler. This was back in August of 2008. The first time the truck was towed into your shop andfixed.When it was running rough a few days later you were determined to fix it again at no cost even staying after hours so I could get back on the road to San Francisco, CA. I don't remember the exact problems or exact solutions. The first time the electrical system cut out so truck wouldn't run. The second time it was cutting out and running rough. I do remember it took two different solutions to what I believe were two different electrical problems. You said you thought it was the same problem and you should have caught it the first time so you wouldn't accept any payment the second time. You said, "send me a unique Harley Davidson type shirt sometime". I was in Acapulco and I purchased a Harley Davidson of Acapulco t-shirt and I intended to send it to you. Later that week, I tried calling Harley Davidson of Acapulco to rent a motorcycle and realized they didn't exist. I bought a counterfeit shirt for a dealership that didn't exist, I couldn't send that to you. This year when I was in Acapulco I came upon a huge motorcycle fundraiser and I thought of you again. I made a donation for you (raffle scooter give away) and enclosed is the unique t-shirt
Attn: Jeff Baker I want to thank you for the recent service & warranty work you performed on my 2008 Kia Sedona. I appreciated your up front explanation & informing me of the approximate cost of the work to be performed so there were no unexpected surprises. You were kind enough to make an adjustment on the recent warranty work & I want you to know that was much appreciated as well as each time you finished with my car in a timely manner. I will highly recommend you to my friends. Much continued success with your first class automotive business.
Auto Repair Anywhere!★★★★★ When our 18 year old daughters car broke down it was difficult to know what to do, she was in Washington and we live in Northern California. As luck would have it, the car was towed to Local Wrench in Belfair. From the minute it got there we had an outstanding experience, Jeff and Dena were patient with us and calmed our daughter down after a tough day. We not only got good service, it was the best experience we have ever had with an auto repair business. From start to finish it was a world class experience. If we lived anywhere near the Belfair area we would take our cars to them, they have made a customer for life. If you live anywhere near Belfair, and we mean anywhere within an hours drive, we reccomend the Local Wrench team without any hesitation.